Measure Phase - 02 - Cause and Effect Relationships

Cause and Effect Relationships. In this lesson, you will learn the four techniques used to determine cause and effect relationships. They are the five whys technique, the fishbone diagram with an example, the cause-and-effect matrix (The X-Y Matrix) with an example, and fault tree analysis (a deductive process used to find out the root cause or human errors for different types of software, engineering facilities or hardware