Measure Phase and Current Performance. In this lesson, you will learn The Measure Phase of DMAIC is about understanding how, and how well, the work gets done, in other words, how we quantify the problem and current performance.
You will understand how to determine if we are meeting customer requirements in the most effective and efficient way, and that you need accurate, consistent and valid data to manage by fact, and how best to measure, present and interpret that data. You will grasp the six steps to do this.
Capturing Your Customer Process Requirements
Focus on defining your process and its root causes, grasping Six Sigma statistics, carrying out Measurement System Analysis and mastering process capability. We will explore Failure Modes & Effects Analysis, Gauge repeatability and reproducibility and monitoring techniques.