You are probably familiar with the PRINCE2 steps leading up to the creation of a product, and the fact that it will need to pass its quality check, and then finally for it to be approved.
The PRINCE2 product description and the quality register play a key part in these steps. The if you wish to check out quality has indeed been delivered, then you need something to physically checked which is the quality record.
Such quality records need to be implemented in a simple and effective way, so it may be in the form of a paper document or it may be captured electrically.
PRINCE2 expects that a project’s quality requirements are recorded at a strategic level and at of the product level so that an audit trail showing that the quality activities were in fact carried out.
The quality management approach document (part of the project initiation documentation, covers quality strategy, and product descriptions describe the quality criteria for each individual products or deliverables.
The PRINCE2 quality register lists the quality activities and includes confirmation that the names activities were in fact carried out.
Within PRINCE2, there is no mention of generic quality records that truth all the above have been carried out satisfactorily, because it is expected that each project will determine how such records are to be manifested.
For many products, the quality testing may be complex, and the details of such tests held in separate documentation such as test scripts. For such situations, it is common to have a test log, which acts as a common document to cover all tests along with a checklist for each individual test. This will provide an audit trail for the reader to prove that the test was carried out and the result of that test.
As part of a formal quality review, error sheets will be created, and these make sure that all errors are listed and that corrective action has been taken.
At any meeting that covers quality, or that quality matters are discussed, and such items should also be recorded within the quality records.