MODULE 12
You will learn the purpose of the Issues Practice, the different types of issues, the content of the issues management approach, the issues management procedure, and which management products support the issues practice.
LESSON ONE - This lesson provides an overview of the issues practice syllabus and learning outcomes.
LESSON TWO - You will understand the issues practice purpose, its approach, the different types of issue, and how to resolve them.
LESSON THREE - You will learn what a business opportunity is, the two types of changes, the general approach to managing issues, and the use of baselines
LESSON FOUR - You will learn the different change types, the PRINCE2 change control process, and the guidelines for delegating change authority.
LESSON FIVE - This is part one describing the PRINCE2 issue management procedure, describing the issue capture, assess, and recommend steps
LESSON SIX - This is the second part of the issues management procedure, covering the issues decide step, and issue implement step.
LESSON SEVEN - This lesson details the key management products used to support the issues practice. They are the issue management approach, the issue register, and the issue report.
LESSON EIGHT - In this lesson you will learn how each of the seven PRINCE2 principles are applied to, and support the issues practice.
Comments are closed.