FAQ – Frequently Asked Questions

Membership and Lessons

Online Project Management Training FAQWhat do I get when I order the Subscription?

Instant online access, 24/7, to 100s of HD video project management lessons and detailed study guides and project management charts. You’ll get over 200 hours of on-demand video lessons with new lessons added all the time.

How do I access my online members area?

Once you have placed an order that includes online-access – you will receive a confirmation email with details on how you can log into the website.

Subscribers can view their courses by clicking the “My Account” menu at the top of the website,  this will show all subscribed project management lessons and study guides.

How do I access FREE video examples and mini-courses?

We regularly update our free content and these can be viewed at anytime by clicking Free Content

What skill level is required before I can start these lessons?

No previous experience is required. It doesn’t matter if you are a complete beginner or an experienced project manager looking to improve – with a huge video library and new lessons every month, there’s something for everybody!

Is The Projex Academy available in my country?

Yes! The Projex Academy is available worldwide, to anyone who has an internet connection.

What internet speed is required to use the The Projex Academy members area?

The Projex.com website was built to work on any standard internet connection! For videos, a download speed of 400 kilobits per second will work great.

Can I download the video lessons and worksheets?

Yes and No. All video lessons are streamed using Amazon S3 worldwide streaming service, whilst the project management study guides, worksheets and documents can be downloaded from inside the The Projex Academy members area.

Is there any contract with The Projex Academy?

No! You can cancel at any time to immediately stop any future payments.

 

Do the video lessons work on Windows/Mac?

Yes, the lessons are compatible with both Windows and Mac computers. They were also designed to be compatible with mobile devices like the iPad, iPhone, Android phones, and tablets.

Payment/Financing

How does the 30-day money back guarantee work?

We want you to be 100% satisfied with your project management lessons. If you are unhappy for any reason, simply contact The Projex Academy within 30 days of your purchase to close your account and get a full refund. No hassles.

Can I order individual project management lessons without using a credit card?

Yes! All individual downloadable lessons can be purchased using any major credit or debit card.

Can I become a Member without creating a PayPal account?

No. In order to sign up to become an online member a PayPal account will need to be created. However, PayPal accounts are 100% free to create and can be cancelled and deleted any time you wish. PayPal is the worlds biggest and safest online payment method and your payment details are never shared with me or anyone else.