About PMP Masterclass Module 26 – Stakeholder Management Knowledge Area
Welcome Back! You will be pleased to know that this is a fairly simple and easy Module to learn! There are just three video lessons to watch, covering four straightforward PMBOK processes.
The tools and techniques are easy to grasp and apply, making this Knowledge Area a rich source of valuable exam marks!
Module Content
The Project Manager must manage the expectations that drive stakeholder satisfaction
Stakeholder management is “the creation and maintenance of relationships with the aim to satisfy needs”
Plan Stakeholder Management is all about enhancing stakeholder relationships. Stakeholder relationships should use two-way communication with an emphasis on stakeholder involvement and engagement.
The Project Manager must manage the expectations that drive stakeholder satisfaction, and determining all the interested and affected people and organizations.
Agile projects likely have high amounts of change and need regular and more stakeholder involvement. I cover the benefits of stakeholder engagement when using an adaptive method, and the vital need to agree ground rules for engagement. I introduce why it is important to mentor stakeholders when using an agile method.
Here, the same negotiation rules and approaches apply as for a predictive project. I delve deeper into the negotiation principles and techniques needed such as BATNA and ZOPA plus MFP.
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