Design for 6 Sigma Masterclass (DfSS)

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You are probably aware of our Lean Six Sigma Masterclass - designed to get you a Lean Six Sigma Green Belt Certificate - but what about if you need to develop NEW processes, products and services?

Well luckily Projex Academy has a Masterclass teaching you how to master Design For Six Sigma (DfSS) and the DMADV Method.

These modules are a companion to our Projex Academy Lean Six Sigma Masterclass:

Lean Six Sigma used the DMAIC Method, whereas DfSS uses the DMADV Method – Define, Measure, Analyse, Design, and Verify

DMAIC Is used to improve existing processes, but sometimes the process does not exist and you need to create one, perhaps for new services or products

It may be that your current process is so poor that scrapping it and starting again makes more sense! DMADV Will help introduce new products and services quickly and to a consistently high standard

When redesigning a process we focus on the customer, when designing a new service or product there may not be a customer yet, so we focus on the demands of the (potential) marketplace

Where the customer is involved, this means both end-user customers and internal business stakeholders and users
Customer requirements and the resulting CTQ’ s are established early on and the DMADV framework ensures that these requirements are satisfied in the final product, service, or process

As with DMAIC, we managed by facts and not speculation to ensure that new designs reflect customer CTQs and provide real value to the customers.

DMADV projects are more resource-hungry than DMAIC projects in terms of people, IT involvement, and cost
Despite these higher costs and risks, DMADV projects bring higher rewards

In large organizations using Lean Six Sigma, 20 DMAIC projects will likely be carried out for every one DMADV project

There are likely to be many lean projects, a moderate number of DMAIC projects, and a few DfSS projects as the organization gradually reduces rework and waste, improving process flow and reducing cycle times.

Design for 6 Sigma Masterclass (DfSS)

Free Course - Design for Six Sigma

6 Lessons

DMAIC and DMADV are two methodologies used in Six Sigma for process improvement and design. Here’s a breakdown of each: DMAIC DMAIC stands for Define, Measure, Analyze, Improve, and Control. It’s used to improve existing processes. Here’s a brief overview of each phase: Define: Identify the problem, project goals, and customer requirements. Measure: Collect data to establish a baseline for current performance. Analyze: Examine the data to identify root causes of defects or issues. Improve: Develop and implement solutions to address the root causes. Control: Implement controls to sustain the improvements and ensure consistent performance. DMADV DMADV stands for Define, Measure, Analyze, Design, and Verify. It’s used for designing new processes or products. Here’s a brief overview of each phase: Define: Establish the project goals and customer requirements. Measure: Identify critical-to-quality (CTQ) characteristics and measure risk and production capabilities. Analyze: Analyze data to develop design alternatives and select the best one. Design: Design and test the new process or product. Verify: Ensure the design meets customer needs and performs well under real or simulated conditions. Both methodologies aim to improve quality and efficiency but are applied in different contexts: DMAIC for improving existing processes and DMADV for creating new ones.

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The DMADV methodology in Six Sigma is used for designing new processes or products. It stands for Define, Measure, Analyze, Design, and Verify. Here's a brief overview of the Define and Analyze phases: Define Phase In the Define phase, the goal is to clearly outline the project objectives and customer requirements. Key activities include: - Identifying customer needs: Understanding what the customer values and expects. - Defining project goals: Establishing clear, measurable objectives. - Creating a project charter: Documenting the project's scope, objectives, and stakeholders. Analyze Phase During the Analyze phase, the focus is on examining the data collected to identify root causes of issues or to explore potential solutions. Key activities include: - Converting CTQs to process/product features: Translating Critical to Quality (CTQ) characteristics into specific features. - Prioritizing features: Determining which features are most important. - Developing design alternatives: Creating and evaluating different design concepts.

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About the teacher

Dave Litten

Dave spent 25+ years as a senior project manager for UK and USA multinationals and has deep experience in project management. He now develops a wide range of Project Management Masterclasses, under the Projex Academy brand name. In addition, David runs project management training seminars across the world, and is a prolific writer on the many topics of project management.

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